We are so glad for you and welcome to our mini-guide. We always aim to help you best way possible and also hope that our FAQ can assist you in a good way. Thank you for being kind, considerate and compassionate - remember that we are real people,...

We are so glad for you and welcome to our mini-guide. We always aim to help you best way possible and also hope that our FAQ can assist you in a good way. Thank you for being kind, considerate and compassionate - remember that we are real people, and not robots :) Avoid sending us multiple emails as it automatically shuffles you to the end of our email queue! During sale and Holiday we have longer response time. We reply as fast as possible :)&#xA0;1. Can I cancel my order or change something in my order? Can I change my address?No, unfortunately it is not possible to cancel an order that has received an order confirmation. We handle so many orders and the systems activate your order automatically. If something goes wrong, you can instead make a return and reorder.2. I forgot my discount code, what do I do? As long as the discount is active and valid on your order, our support team can activate it in your order afterwards. Write to hello@aimn.com and we can instruct you how to do it. Do NOT place a new order as no order can be cancelled.3. How do I track my package and has it been shipped? We&#x2019;re currently in one of our busiest periods and doing everything we can to dispatch your order as quickly as possible. Thank you for your patience if it takes a little longer than usual. Once your order has been packed, you&#x2019;ll receive a shipping confirmation email with a tracking link so you can follow your package all the way until its delivered.&#xA0;4. Questions about your return? Please read more in our in Return section :)

Mini guide

Since February 5, 2025, due to new regulations and laws in the USA, customs duties now apply to orders shipped to the USA. Updates: From May 2025, new regulations arrive and you will from now see the duties you need to pay directly in checkout....

Since February 5, 2025, due to new regulations and laws in the USA, customs duties now apply to orders shipped to the USA.&#xA0;Updates:&#xA0;From May 2025, new regulations arrive and you will from now see the duties you need to pay directly in checkout. This amount are based on the terms and conditions that we must follow regarding the import of packages into the USA. &#xA0;You will see the costs for duties in checkout and please check before you confirm the order.

New information for our customers from USA

aim'n sportswear

Current Information

How can I do a return?

Returns

How do I get in touch with you?

Contact

I have placed an order and I have not received a confirmation email.

Can I cancel my order?

I can't find my country from the shipping list, how do I proceed?

My Order

I have placed an order but I can't find an confirmation?

My Account

Report fakes

How should I wash my aim’n set to preserve the colors?

How do I wash the Pyjama?

How do I wash wool garments?

Lines in fabric

How do I wash my aim'n tights?

Where are the tights made?

Can I wash my sneakers?

aim´n care

Do I need to pay customs?

Have my package been shipped?

Delivery

Can I return underwear?

I have seen so many icons on the product page, what do they mean?

Are your tights squat-friendly?

​​Can I sweat in your tights?

Do the tennis / paddle skirts have pockets for balls?

Do you have a collection suitable for golf / paddle or tennis?

​​Do you have Maternity tights?

Your resistance bands are so nice, do they work for everyone?

Collections & products

Which payment methods you offer?

Do you have Klarna?

Payment

I have received a defect item, what should I do?

Claims

​​Are your tights made for different body shapes?

Are there tights in a shorter model?

I´m not sure what size to order?

I seem to be between two sizes, which should I choose?

What size should I take?

Sizing

How do I become a member of the Dream Club?

aim'n Dream Club