I bought a product from a retailer and want to make a claim – what should I do?Updated 10 hours ago

If you purchased your product from one of our retailers (either in a physical store or through another online shop), you will need to contact them directly to lodge your complaint or claim.

Since the transaction and payment were made through the retailer, their specific return and warranty policies apply. They will be the ones handling your case, including any potential refunds or replacements. Please make sure to provide them with your receipt or proof of purchase when you reach out, and they will assist you further!